What Makes a Good Office Manager?

Being an office manager is not as easy as some people might expect. It is an extremely important role within an organisation and there are various qualities that a good office manager should possess. So what makes a good and respected office manager?

An office manager should be fair to all members of the office staff. To have favourites, perhaps somebody they would also consider to be a friend outside of work, can cause a great deal of resentment within the rest of the work force and this can lead to a reduced productivity as well as having a detrimental affect on the atmosphere within the office. Each worker within the office needs to be assured that they will be treated as an equal.

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The office manager should be prepared to "muck in" and work very hard. They should not merely just delegate the work and then sit back, this will lead to a lack of respect within the rest of the work force.

The manager should be a decisive decision maker and a strong leader. They should be pro-active rather than reactive. They should give praise when praise is due and relay messages in a positive manner. We all make mistakes and an manager should be aware of this and therefore not react too harshly when something goes wrong.

An office manager should be a good listener and needs to be flexible. We all have domestic issues from time to time and the office manager will gain additional respect if they are sympathetic and supportive during these periods.

A good manager will have great organisational skills. This ensures that the office is run smoothly and that everyone understands their role within it.

A good office manager leads from the front and should be a great motivater. It is amazing how positive an effect the purchasing of bacon sandwiches on a Friday morning, for the office staff, can be on their morale.

What Makes a Good Office Manager?

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Set Of 20 Key Responsibilities Of Hr Manager

Set of 20 Key responsibilities of HR Manager.

HR Manager is one of the most important key to open a lock hanging on the door of success in an organisation.If an HR Manager is efficient enough to handle and to take out best from his team members any oragnisation and can achieve more from his target goals. HR manager plays an very important role in hierarchy, and also in between the higher management and low level employees. Stated below are major responsibilities of HR Manager:-

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Responsibilities:

1. To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies.

2. To develop the HR team, to ensure the provision of a professional HR service to the organization.Manage a team of staff. Responsible for mentoring, guiding and developing them as a
second line to the current position.

3. To ensure timely recruitment of required level / quality of Management staff, other business lines staff, including non-billable staff with appropriate global approvals, in order to
meet business needs, focusing on Employee Retention and key Employee Identification initiatives.

4. Provide active support in the selection of Recruitment agencies which meet the
corporate standard. Ensure Corporate Branding in recruitment webs and advertisements.

5. Develop, refine and fine-tune effective methods or tools for selection / or provide
external consultants to ensure the right people with the desired level of competence are brought into the organization or are promoted.

6. Prepare information and input for the salary budgets. Ensure compliance to the
approved salary budget; give focus on pay for performance and salary benchmarks where
available.Ensure adherence to corporate guideline on salary adjustments and promotions. Coordinate
increments and promotions of all staff.

7. To develop the HR business plan.

8. Ensure appropriate communication at all staff levels.

9. To maintain and develop leading edge HR systems and processes to address the
effective management of people in relation to the following in order to maintain competitive advantage
for:

Performance Management.

Staff Induction.

Reward and Recognition.

Staff Retention.

Management Development / Career Development.

Succession Planning.

Competency Building / Mapping.

Compensation / Benefit programs.

10. To facilitate / support the development of the Team members

11. To facilitate development of staff with special focus on Line Management

12. To recommend and ensure implementation of Strategic directions for people
development within the organization.

13. Ensure a motivational climate in the organization, including adequate
opportunities for career growth and development.

14. Administer all employee benefit programs with conjunction with the Finance and
Administration department.

15. Provide counsel and assistance to employees at all levels in accordance with the
company's policies and procedures as well as relevant legislation.

16. Oversee the central HR Administration -

employee offer letters

salary letters and employment contracts.

Approve updated organizational charts on a monthly basis and maintain

complete/accurate personnel records.

17. Co-ordinate the design, implementation and administration of human resource
policies and activities to ensure the availability and effective utilization of human resources for meeting
the company's objectives.

18. Responsible for Corporate HR function.

19. Responsible for overall centralized HR admin function

20. Counseling and Guidance cell - provide support to Managers in case of
disciplinary issues.

Above 20 points are amongst the most important responsibilities which has to be taken care by an HR
Manager. He cannot take any above stated responsibility for granted.

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Set Of 20 Key Responsibilities Of Hr Manager

Role of a Manager

Managers are building blocks of the organization. A manager performs five basic functions - Planning, organizing, staffing, directing and controlling. At all the levels of management we have managers working there and performing one or more of these managerial functions. A manager's main role is to achieve effective utilization of resources in an organization. He achieves so through coordinated human efforts. A manager has a very important role to play in achieving organizational objectives. He is responsible for aligning the individual's objectives with the organizational objectives. This is very essential for achieving long-term organizational success.

A Manager is the one who communicates organizational vision to the employees of the organization. He should ensure that there is effective communication flow in an organization and that there should no misinterpretations taking place.

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A manager has crucial role to play in decision making process in an organization. He has to decide how to bring and communicate organizational changes. He plays a major role in setting organizational goals. He has to be in close contact with the employees of the organization. He should understand them and motivate them. He should encourage them so that they can perform effectively. He should praise them when they show brilliant performance and on bad performance, he should give them constructive feedback rather than negative feedback. He should provide them online support and coaching.

A manager should resolve conflicts among the employees and try to reach at an acceptable solution. This would improve employees work quality as well as performance. Thus, a manager's role is very important so as to improve employees productivity as well as organization's productivity. He should understand that organizational success depends on employees. Thus the more satisfied and happy the employees are the more success the organization will show. A manager must be committed to his work so as to set an example for his subordinates.

Role of a Manager

Managers at different levels have different roles to perform. In any organization we have mainly 3 levels of management and at all these levels we have different managers working with their respective powers and authority. Author is the writer of Levels of Management which explains in detail about the roles performed by managers at different levels.

Basic Management Skills - What Makes a Good Manager?

Basic management skills are necessary to run a small business. Some business owners believe that leading vs managing is most important. In reality, you need to be able to both lead and manage.

What makes a good manager? There are definite business management styles and skills to focus on; specifically for small business owners. If you're the owner or manager of a small business, it's important to understand what those basic management skills are and to try to incorporate them into your own behaviors. Why? Because some skills are more successful than others and because some styles will engage your employees, while others will dis-engage them.

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Business management skills such as planning, decision making, problem solving, controlling and directing, and measuring and reporting are needed for the daily operation.

Using their small business plan, effective managers direct the business operation. Communications, benchmarking, tracking and measuring are tactics and strategies that they use to check their direction, to adjust the plan (if necessary), and to move the business forward. Good managers act to achieve the desired results; and they manage people and resources to get where they want to go.

Understanding what makes a good manager, means understanding what motivates employees.  How do you build an environment and culture that encourages employees to participate? How do you increase employee productivity and employee satisfaction; simultaneously? How do you recruit the best talent, and then keep them? How do you train your staff to solve problems, make decisions, and involve others in the process? These are just some of the challenges, and responsibilities, of managing.

As a manager, you need to understand what the common business management styles are (autocratic, paternalistic, democratic, and passive are the most common styles). And you need to understand what your style is, and how that style affects business results.

Four Business Management Styles:

1. Autocratic: The manager makes all the decisions; a "command and control" (militaristic) management style. Focus is on business; doesn't want any personal 'stuff' to get in the way. The benefit is that decisions are made quickly. The cost is in high employee turn-over as employees find this style difficult, and stressful.
2. Paternalistic: The manager makes all decisions (or most of them) but focuses on what's best for employees. The benefit is that employees feel the business is taking care of them. The cost is that employees don't take care of business - they are uninvolved and have little at risk.
3. Democratic: The manager wants input from the whole 'team' and majority rules. Often good decisions are made and employees feel involved in the business (the benefit to this style) but the process is very slow and you can't always make everyone happy.
4. Passive: The manager abdicates responsibility to the employees; and calls it delegation. The benefit is that employees often step forward and learn in this environment. The cost is that the direction is scattered and there can be numerous false starts because there is no real manager.

Managers typically use more than one style, depending on the situation. If brainstorming creative new product ideas is today's focus, then the manager may want to use a democratic or passive style. If a decision about keeping or firing an under-performing employee must be made, the manager may need to use an autocratic or paternalistic style (hopefully not a democratic or passive style).

In most small businesses, the business owner is also the manager and the leader. In your business, make sure that you have a good understanding of your own business management styles, skills and qualities and learn how to control them and use them as necessary.

Basic Management Skills - What Makes a Good Manager?

To understand more about what makes a good manager, or the difference between leading vs managing, it is good to focus on the qualities of an effective manager as compared to the qualities of an effective leader.
Kris Bovay is the owner of Voice Marketing Inc, a business and marketing services company. Kris has 25 years of experience in leading large, medium and small businesses. For more pricing strategies and other small business resources and services go to the more-for-small-business website.
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